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Rocky Mountain Information Network (RMIN)

24 May 2019

Case Study: Rocky Mountain Information Network selects Lima Case Management System

Roger Cain (Digital Forensic Supervisor) of RMIN had this to say:

For decades RMIN has been managing its caseload by spreadsheet, which has become problematic due to being outdated, inefficient and time consuming.  From the case request, case acceptance, assignment of an analyst, evidence intake, work completed, communication with the case agent, peer review and return of evidence, we needed one big fix!  With the need to streamline and update our process, we began searching for a single software solution.

After an extensive search we found the folks at IntaForensics and their Lima software fit the bill.  Part of what we were looking for was a company that was easy to deal with and was sensitive to our needs.  We wanted an affordable, customizable software solution that we could build upon, not be forced to adjust to.

The Lima software solution is a very dynamic piece of software that is not overly complicated. We couldn’t be happier with our decision to go with IntaForensics and the Lima solution. With the assistance of Andrew and his technical support team we have a process that is more user friendly, very streamlined and state of the art.

 

Sam Walton and Andrew Frowen went over and above to answer all our questions so we could make an educated decision on what solution was best for us.  They also spent the time to understand our workflow and offered suggestions on how to optimize our use of their solution.

Roger Cain  – Digital Forensic Supervisor

 

The Lima software solution is a very dynamic piece of software that is not overly complicated. We couldn’t be happier with our decision to go with IntaForensics and the Lima solution. With the assistance of Andrew and his technical support team we have a process that is more user friendly, very streamlined and state of the art.

 

RMIN have a professional facility and a dedicated operational leadership team. I was extremely impressed with their operation and it was a great opportunity to install and provide Lima to an organisation that supports law enforcement in the way that RMIN do.

Andrew Frowen – CEO

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I can honestly say that your excellent customer service and communication has made our forensic instructions to you exceptionally easy. I am very conscious of the amount of time I must have taken up with various queries, requests, and then changed requests but you have always been very patient, polite and extremely helpful.

Case Review Manager - Criminal Cases Review Commission